Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a delivery is on the cards, a written brief will make the enquiry smoother. Start with the hire dates and any narrow windows when the goods must reach the customer. List every item going on the van, noting quantities and, where possible, the dimensions of each piece, since that helps the team consider whether a small van, Transit or Luton fits the brief. Record the recipient's name, phone number and delivery address, and note whether they will be present to accept the goods. If the delivery involves several stops, order them in the itinerary you send over. Access questions, such as where the van can pull up at the recipient's end, are best directed to the recipient themselves. Any remaining queries can be added when you ask for a quote.
Measuring Bulky Items
Where furniture or large equipment is involved, a tape measure and a few minutes of preparation can shape the whole booking. Before contacting the team, measure each bulky item's length, width and height, and write the figures beside its name on your list. Note anything that can be dismantled, such as a bed frame or shelving, and record the sizes of the separated pieces. Count the total number of items so nothing is overlooked when the vehicle size is considered. If some pieces belong to different destinations, mark them clearly on the itinerary. Access arrangements at both ends, including any gates or narrow lanes, should be noted from your own knowledge or by asking the relevant contacts. Include these measurements with your hire dates when requesting a quote.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.