Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Written Load Inventory
Start by writing down everything that needs to travel. An inventory built room by room, or job by job, gives you a realistic picture of what the van will be asked to carry and lets you flag anything unusual when you ask for a quote. Note the largest items first, with their approximate dimensions, since these usually shape the conversation about vehicle choice more than the number of boxes. Record awkward pieces separately, such as anything long, tall or irregularly shaped, and mention them by name when you get in touch. If some items belong to other people or are destined for different addresses, mark these on the list too. A clear inventory also helps you brief anyone helping on the day, and it gives you a reference point if plans change and items are added or dropped.
Allowing Time for Packing and Loading
How long will packing and loading realistically take? Before you confirm hire dates, sketch out a rough timetable for the day, including when items will be packed into boxes, when any helpers will arrive and when the van needs to be back. Build in a buffer for the parts of the job that tend to run over, such as dismantling furniture or wrapping fragile pieces, and decide in advance which tasks you will do the evening before. If collections from more than one address are involved, note the opening times of each pickup point and the contact details of whoever is handing items over. Ask yourself whether one day is enough or whether a longer hire period would remove the pressure. Sharing this proposed schedule when you enquire lets the team comment on how it fits the arrangements you are discussing.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.