Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
Which rooms are you moving, and when? Answering that in writing gives your enquiry a spine. List each room's contents in broad groups, such as twelve boxes from the kitchen, a sofa, a bed frame and a wardrobe, then note anything fragile or unusually shaped. Record the dates you would need the van, including a possible spare day if the move slips, and the access arrangements at both ends, such as parking restrictions or narrow lanes. If a friend or neighbour is helping on the day, note their name and number. Finish by asking the team which vehicle option they would suggest for your list, and whether anything on it needs a separate conversation before you confirm the booking.
Measuring Bulky Items Before You Enquire
Tape measures settle arguments that guesses cannot. Before requesting a quote, take the length, width and height of the largest pieces you plan to move, such as wardrobes, mattresses, shelving units or a piano, and write the figures alongside each item on your list. Note whether anything comes apart, since a bed frame that separates into components can be recorded as several smaller entries rather than one large one. Photographs help the team understand awkward shapes that numbers alone do not capture. If an item is going to a second address, add that address and a recipient contact number to your notes. You can then ask, as part of your quote request, whether your measurements raise any questions you have not already thought of.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.