Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before You Enquire
Before asking for a quote, spend a little time working out what the journey involves. Group your goods by destination and think about how much space each group might need, remembering that one bulky item often matters more than the total box count. Set aside anything delicate so you can mention it, and estimate how long the whole trip will take, including waiting around at either end. When you get in touch, describe the parking or gate arrangements at each stop, because these details shape which van works. The team can then suggest whether a small van, a Transit, a Luton, a dropside or a crew van fits, subject to availability, and talk through how many days to book.
Keeping a Load Inventory That Stays Useful
Once your list exists, keep it working for you across the whole rental. Pick whatever format you will actually update, whether a notes app or a printed sheet, and give every box a short label so nothing gets confused at a drop-off. Add anything you buy or pick up mid-hire, and note the phone number for each person receiving goods so you can check timings on the day without relying on memory. If a stop needs a booking reference or a key code, write that alongside the address. Bring the finished list when you collect the vehicle; it makes the handover conversation easier and lets you ask about odd-shaped items or whether a crew van would suit a mixed load, where available.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.