Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between One Trip or Several
The first decision worth making is whether your job suits a single outing or a series of shorter runs. If you are moving boxed belongings, count the boxes, note their approximate sizes, and record any furniture dimensions alongside them. Compare that list with your available time, and consider whether the destination has opening hours or access restrictions that limit when deliveries can happen. A single longer hire covering one outing may suit a tightly scheduled move, while several shorter hires might fit jobs spread across different days. Note down the access arrangements at each address, including anything the destination contact has told you about gates or parking. These records give you a factual basis for the choice, and the team can talk through the options when you enquire.
Recording What Each Run Will Carry
Once you have settled on a rough plan, list what each trip needs to carry. Group items by destination or by day, and write a short description of each batch: boxed kitchen items, furniture awaiting collection, or materials for a trade job. Note the dimensions of larger pieces, such as wardrobes or workbenches, and the approximate number of boxes in each group. Record the access arrangements for every address involved, and keep the contact details of anyone receiving a delivery, whether that is a customer, a storage facility or a friend. If part of the plan depends on someone else confirming a time, mark that item as pending. Bringing this written breakdown to the hire conversation helps the team advise on the right approach for your job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.