Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
Will your largest item actually pass through the space it needs to? Before requesting a van, measure the height, width and depth of the biggest pieces you plan to move, then note the dimensions of doorways, gates, corridors or lifts at both ends of the journey. This record tells the team whether a Transit, Luton or dropside is the sensible suggestion, subject to availability on your dates. It is also worth listing the total number of boxes and any items with unusual shapes, such as a corner sofa or a tall wardrobe, since these influence the vehicle size conversation. Access details, including narrow lanes, restricted entry points or limited parking mentioned by the property contacts, belong in your enquiry too. Any gaps in your measurements can be flagged as open questions for the team to discuss.
Planning a Collection with a Seller
Buying furniture or equipment from a private seller or shop? Arrange the collection details before you confirm the van. Note the seller's address, phone number and preferred collection window, and record the item's measured dimensions and weight if the seller can provide them. Ask whether the item comes apart, whether doors or drawers need removing and who will be present on the day, since these answers shape what you tell the team. It also helps to note the payment arrangements and whether a receipt will be issued, so the trip has a clear purpose and paper trail. Questions to include in your quote request cover the hire dates, the access at the seller's property and whether a crew van is needed for any helpers travelling with you. Keeping the seller's details to hand avoids delays.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.