Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing your boxed belongings
Start by writing down every box you intend to move, along with a short description of what each one holds. Note the approximate dimensions of the larger boxes and any awkward shapes, since these details help when deciding between a small van, a Transit or something bigger. If some items are going to a different address, record that address and the name of the person receiving them, plus a phone number in case plans change on the day. Keep a separate line for anything fragile or oddly shaped so nothing gets overlooked when you tally the totals. Once the list is complete, you can count the boxes by room, which makes it easier to spot anything missing. This written record is also useful when describing the job to the team, as it gives them a clear picture of what needs transporting.
Building a realistic timetable
How much of the day will packing actually take? Give that question an honest answer before you finalise dates, because an underestimate is the most common reason a move runs late. Write down each stage, from wrapping items to taping the last box, and attach a rough duration to each one. If friends or family are helping, agree a start time with them in advance rather than assuming availability. Aim to finish the packing ahead of the hour the van is needed, so a slower morning does not derail the afternoon. You might also note which tasks could be done the evening before. When you contact the team, mention the dates you have settled on and whether the job might stretch into a second day, since hire length is easier to adjust before booking than after.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.