Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording what goes where
If you are moving a mixture of boxes and furniture, writing a simple list before the hire date can shape your conversations with the team. Note each item, roughly how many boxes there are and which pieces are awkward in shape, such as a corner sofa or a tall wardrobe. You might also record which items belong to which room, since this can be handy to hand over at the other end. If somebody at the destination is expecting a delivery, keep their name and phone number with your notes so you can share it when arranging access. Any items you are unsure about measuring can be flagged when you ask for a quote.
Checking entrance and item dimensions
Should your load include large pieces, measuring them in advance gives you accurate figures to pass on. Use a tape to record the height, width and depth of the biggest items, and note whether anything comes apart, such as table legs or a bed frame, along with whether you have the tools and time to do so. It is also worth checking with the destination contact about door widths, lifts, stairways and any gates on the approach, since they will know the layout of their building. If parking or access at either end is uncertain, ask the people there directly what arrangements apply. These notes can then travel with your booking enquiry so nothing is left to guesswork.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.