Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Ready
If you are arranging a delivery for a customer, start by writing down what is going out, how many items there are and the rough size of each piece. Next, note the delivery window the recipient expects and any reference numbers attached to the order. Record a contact name and phone number at the receiving end, since questions about access or timing often need answering on the day. When you ask for a quote, share your hire dates, the load description and whether a small van, Transit or Luton might be needed, then ask which options are open. You can also check what happens if the delivery date shifts and how any change would be handled.
Planning a Collection With a Seller
Suppose you have agreed to collect furniture or equipment from a private seller. Before requesting a hire, confirm the collection address, the earliest and latest times the seller can manage and whether anyone will be there to hand over the item. Measure the piece where you can, noting height, width and depth, and ask the seller whether it comes apart or includes loose fittings. Write down a phone number for the day itself. When you contact the team, share those dimensions, your dates and the access arrangements at both ends, then ask whether a dropside, crew van or another option would suit and what remains uncertain about the plan.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.