Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to write down before a move
Start with a simple inventory, because the details you record now shape every later decision. Note the number of boxes, grouped by room, and the dimensions of the largest unboxed pieces, such as a sofa, a fridge or a dining table. Add the addresses involved, including any storage unit, with contact names and phone numbers at each end. Write your preferred dates and any backup days, since flexibility sometimes opens options. If a crew van matters because colleagues are travelling, count them. If garden waste or trade materials form part of the load, list those separately. This record lets you discuss a small van, Transit or Luton with the team on a factual basis rather than guessing, and it stays a document you control and update.
Weighing one trip against several
If you're deciding whether to hire once or spread the job over a couple of weekends, list what would move in each scenario. Note the items that must travel together, such as furniture belonging to one room, and those that could wait, like boxes bound for storage. Record the total number of boxes and the size of the biggest pieces, then sketch a timeline showing when helpers are free and when each destination can receive deliveries. Ask the storage site or the receiving address about their opening hours and access arrangements, since they hold that information. You might also note fuel stops and rest breaks for longer days. Whether one trip or three suits you best is a judgement you can make once the figures are on paper.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.