Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Notes for a Business Delivery
If a delivery is on the cards, begin by writing down every item going out, along with rough dimensions and any packaging details. A job involving palletised stock differs from one carrying loose cartons, so recording sizes helps the team match your load to a small van, Transit, Luton, dropside or crew van where available. Next, note the delivery address, the recipient's name and a phone number for the contact who will receive the goods, since they can confirm opening hours and where the drop-off point sits. Keep the hire dates flexible on paper until you have checked the recipient's availability. When you request a quote, ask about access arrangements at both ends and whether any vehicle options suit your schedule better than others.
Planning a Boxed Move
When your move involves mostly boxed belongings, an itemised list becomes the starting point for every decision. Count the boxes, note whether each is roughly shoebox, tea-chest or wardrobe-sized, and jot down any awkward pieces such as lamps, mirrors or small appliances that do not fit standard cartons. With those figures in hand, you can ask which van options might suit the quantity and whether the hire dates you have in mind line up with your collection of keys or storage unit opening times. It also helps to record the access arrangements at the old and new addresses, including any entry codes or contact numbers for whoever is letting you in. These questions remain open until you speak with the team, so keep your notes to hand.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.