Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording details for boxed belongings
Start by writing down exactly what will travel. Count the boxes, note their approximate sizes and set aside any that need particular care, such as those holding electronics or paperwork. Record which room each box belongs to, since a simple label or list helps you confirm nothing is missed at either end. If some items are awkward rather than boxed, such as vacuum cleaners, lamp bases or small pieces of furniture, measure their length, width and height and add them to the same list. Note the total number of pieces and any boxes that are unusually heavy, as this information is worth sharing when you request a quote. Keep a copy of the list on your phone so it can be checked during the job and updated if plans change before the hire dates arrive.
Noting entrance and item dimensions
Which measurements should you gather before asking for a quote? Note the width and height of doorways, gates, corridors and lifts at both the collection point and the destination, and record any tight turns or narrow passages along the way. If parking is restricted or the vehicle needs to reverse up to a specific entrance, write that down too. Then measure the largest items, including sofas, wardrobes, white goods and rolled carpets, capturing their length, width, height and any protruding parts such as feet or handles. Add these figures to your enquiry so the team can discuss which of their van options might work for the load. If you are unsure about access at the destination, ask the people there directly rather than assuming, since they know the site better than anyone.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.