Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
Your first decision is what actually needs to travel. Before requesting a quote, measure each bulky item, including its length, width and height, and write the figures down. Note whether anything can be separated into parts, such as legs removed from a table or a wardrobe split into sections, since this changes the space required. Record the number of boxes, bags or loose items as well, so you have a full inventory rather than a rough impression. If an item is awkwardly shaped or unusually long, mention its dimensions when you enquire so the team can advise on a small van, Transit, Luton, dropside or crew van where available. Keeping this list to hand also helps you brief anyone assisting on the day.
Planning a Collection with a Seller
If you are collecting something bought from a private seller, a little preparation helps the arrangement run smoothly. Agree a collection time with the seller in advance and confirm it the day before, noting their contact number and the exact address. Ask whether the item is on the ground floor or upstairs, and whether it comes apart, so you can record this alongside your measurements. Check whether the seller can help at the agreed time or whether you need to bring someone with you. If parking or access at the property is restricted, note the details and raise them with the team when discussing your hire. Finally, decide your hire dates around the collection window, including enough margin in case the seller needs to rearrange.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















