Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Before you ring for a quote, write down every item you plan to move. A written inventory turns a vague request into something the hire team can price and match to a vehicle. List the large pieces first, such as wardrobes, sofas or work benches, then add the medium items like boxes, tools or shelving, and finish with anything loose or awkward such as ladders or plant pots. Note approximate quantities for each line, for example twelve medium boxes, two armchairs and one fridge. If you are unsure about a measurement, write your best estimate and flag it as approximate. Keep the list somewhere you can update, because items tend to be added or removed as a move date approaches, and a revised count is easier to share than a verbal guess.
Checking Entrance and Item Dimensions
Which measurements are worth recording before you confirm anything? Note the height, width and depth of the bulkiest items on your list, and if any piece can be separated into parts, record the size of the largest section rather than the whole. Alongside that, jot down the dimensions of any doorways, corridors, gates or stairwells the items need to pass through at both ends, including ceiling heights in vans and low beams if you know them. If you cannot measure something precisely, a photo alongside your estimated figures gives useful context. When you ask for a quote, include these numbers and ask any questions that remain open, such as whether a particular vehicle group suits your list and what the team needs to know about access at each address.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.