Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
What should you measure before requesting a van? Start with the items themselves: note the height, width and length of each large piece, whether that is a sofa, a wardrobe, a workbench or stacked trade materials. Then record the dimensions of any entrance the items must pass through, including doorways, hallways, gates or archways, since these often decide whether a job proceeds as planned. If a measurement looks marginal, write down the exact figure rather than an estimate. When you contact the team, share these numbers along with what you need to carry and the hire dates, and ask which vehicle option fits the job and whether any measurements leave questions unanswered.
Coordinating Helpers
Who will be on hand when the van arrives? If friends, colleagues or family members are helping with a move or furniture collection, it can help to write down their names, mobile numbers and the times each is available. Note who is meeting you at the collection address, who will be at the delivery end and whether anyone can only spare part of the day. For business deliveries, record the recipient's contact details so you can confirm timing directly with them. Keeping this list with your inventory of items and access arrangements gives the team a fuller picture when they match the job to a small van, Transit, Luton, dropside or crew van.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.